This Privacy Policy explains what personal information 8WWW collects from players in Bangladesh, how that information is used, and what choices you have about it. By creating an account or using our platform, you agree to the practices described here. If you do not agree, please stop using the site and contact us to close your account.
Who Runs This Site
8WWW operates the online casino and sports betting platform at www-8www.biz. We are the data controller for all personal information collected through the site and its mobile app. Any questions about this policy can be directed to our support team via 24/7 Live Chat.
What Data We Collect
We only collect information that is necessary to run your account, process payments, and comply with responsible gaming obligations. The main categories are listed below.
Information you give us directly
- Full name and date of birth (required at registration)
- Mobile number and email address
- bKash, Nagad, Rocket, or Upay wallet number used for deposits and withdrawals
- National ID Card, Passport, or Driving Licence number (required before your first withdrawal)
- Any messages you send through Live Chat or the help center
Information collected automatically
- IP address and approximate location (city level)
- Device type, operating system version, and browser or app version
- Pages visited, games played, session duration, and bet history
- Deposit and withdrawal transaction records
Why We Collect It
Each type of data has a clear purpose. The table below shows the main uses.
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Name & date of birth | Account creation, age verification | Contract performance |
| Mobile & email | Login, security alerts, account notices | Contract performance |
| ID documents | Identity check before first withdrawal | Legal obligation |
| Payment wallet number | Processing deposits and withdrawals via bKash/Nagad | Contract performance |
| Bet and game history | Bonus calculation, responsible gaming monitoring | Legitimate interest |
| Device & IP data | Fraud detection, account security | Legitimate interest |
| Live Chat transcripts | Resolving disputes, improving support quality | Legitimate interest |
Who Can See Your Data at 8WWW
8WWW does not sell your personal data. We share it only where necessary to run the platform, as described below.
- Payment processors (bKash, Nagad, Rocket, Upay, Bank Transfer partners): minimum data needed to complete transactions.
- Game providers (Evolution, Pragmatic Play, PG Soft, CQ9, JDB, Red Tiger, Sexy Gaming): a pseudonymous player ID and bet data are passed to the provider's game server to run the round.
- Identity verification services: your ID document is submitted to a third-party service when we review your withdrawal request. Review takes up to 2 hours.
- Fraud prevention partners: device fingerprint and IP data may be checked against industry-shared fraud databases.
- Legal authorities: we will disclose data if required by a valid court order or government request.
All third-party providers we work with are required to protect your data to a standard at least equal to this policy.
Cookies & Tracking
Our website uses cookies and similar technologies. Here is what each category does.
| Cookie Type | What It Does | Can You Opt Out? |
|---|---|---|
| Essential | Keeps you logged in, remembers your session | No – site will not function without these |
| Analytics | Counts page visits and game loads to improve performance | Yes – contact support to opt out |
| Preference | Remembers your language and display settings | Yes – clearing browser cookies removes these |
| Security | Detects unusual login attempts or device changes | No – required for account protection |
You can clear cookies at any time through your browser settings. Clearing essential cookies will log you out of your account.
How Long We Keep Your Data
We keep your account data for as long as your account is active. If you close your account, we keep transaction records and identity documents for a minimum of five years to satisfy financial record-keeping requirements. Chat transcripts are kept for 24 months. After these periods, data is deleted or anonymised.
You can request earlier deletion of non-essential data (such as marketing preferences) at any time by contacting Live Chat.
Your Rights as a Player
Depending on your jurisdiction, you may have the following rights over your personal data. Contact our support team to exercise any of them; we will respond within 30 days.
- Access: Ask for a copy of all data we hold about you.
- Correction: Ask us to fix inaccurate information, such as a misspelled name.
- Deletion: Ask us to delete your account and associated data (subject to legal retention periods above).
- Restriction: Ask us to pause processing while a correction request is under review.
- Objection: Object to processing based on legitimate interest (for example, analytics cookies).
- Portability: Request your data in a structured, machine-readable format.
How We Protect Your Information
All data in transit between your device and our servers is encrypted using TLS. Stored data is encrypted at rest. Access to player records is restricted to staff who need it for their specific role, and all access is logged. Our systems are tested regularly for vulnerabilities.
Despite these measures, no internet transmission is completely risk-free. If you suspect your account has been compromised, change your password immediately and contact Live Chat.
Players Under 18
8WWW is strictly for adults. We do not knowingly collect data from anyone under 18. If we discover that an account belongs to a minor, we will close the account immediately and delete the associated data. If you believe a minor has registered, please report it to Live Chat right away.
When This Policy Changes
We may update this policy from time to time to reflect changes in our services or applicable rules. When we make a significant change, we will show a notice inside your account for at least 7 days. The "Last updated" date at the top of this page always shows the most recent revision. Continuing to use the platform after a change takes effect means you accept the updated policy.
Get in Touch
If you have a question about this policy or want to exercise a data right, the fastest way to reach us is through 24/7 Live Chat. Our support team can handle most requests in one session. For formal written requests, you can also submit a message through the help center at /help-center/.
We do not publish an email address on this page. Live Chat is available around the clock and gives you a written transcript of your conversation for your records.